Lines reopened: disruption on Thameslink services between St Albans City and West Hampstead Thameslink expected until 12:00 

Route(s) affected

Between St Albans City and West Hampstead Thameslink

Description

Following a points failure at Cricklewood all lines have now reopened. Whilst service recovers, Thameslink trains running between St Albans City and West Hampstead Thameslink may be delayed by up to 15 minutes or revised.

Disruption is expected until 12:00.

Customer advice:

If you are travelling on routes between St Albans - Sutton and Luton - Rainham please check your journey before you travel and allow an extra 15 minutes to complete your journey as services on these routes have been disrupted due to an earlier points failure.

You may find that an alternative route is quicker for some journeys, although it will still take longer to get to your destination. If you wish to travel on alternative transport you can use your ticket on any of the following at no extra cost;

• Any alternative Thameslink Services between St Albans City - Sutton - East Croydon

• Southern between Sutton and London

• Southeastern between London and Rainham (Kent) (not via High Speed Services)

• London Buses between:

  • Brent Cross West and West Hampstead Thameslink

  • Sutton-Wimbledon-London

• London Underground:

  • District line between Wimbledon and London Blackfriars

  • Northern line between Morden and London King's Cross St Pancras

• London Trams between Wimbledon and East Croydon

Planning your journey:

You can see the live departure boards, and view a live map of the network.

You can also view an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

You can use the Thameslink app to find up-to-date information.

Can you tell me more about the incident?

A points failure earlier today prevented trains running through platform 1 at Cricklewood which disrupted services on some Thameslink routes. The points have now been rectified but this has caused delays to services.

Points are moveable sections of track that guide trains onto different routes at junctions. If they develop a fault due to obstructions, electronic failures or other issues, trains cannot safely pass.

Network Rail’s teams are on their way to investigate. To access the track safely, trains may need to be stopped entirely, which could also delay other services.

Once on-site, they'll diagnose the fault and look for a quick fix. Some repairs may take longer if replacement parts or expert advice are needed.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.