Reduced service at Cuffley until approximately 22:30  

Route(s) affected

Trains at Cuffley

Description

A problem with the station lighting at Cuffley means fewer trains are able to call at this station. As a result, trains may be revised.

Disruption is expected until 22:30.

Customer Advice

If you are travelling to or from Cuffley this evening, please note that trains towards Stevenage via Hertford North are unable to call at Cuffley.

If you are travelling from Cuffley towards Stevenage, please board a train towards Moorgate from the opposite platform and change at Crews Hill for a northbound service to your destination.

If you are travelling from Moorgate to Cuffley, please remain on the train to Bayford and change there for a service back to Cuffley.

Your journey is likely to take longer than usual, and we recommend allowing an additional 30 minutes to complete your journey this evening.

Planning your journey:

You can see the live departure boards, and view a live map of the network.

You can also view an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

The Great Northern app will also help you plan your journey.

Can you tell me more?

We're sorry for any disruption caused to your journey tonight. The station lights at Cuffley have failed and it is not safe to stop trains at this station. We will be working with our station management teams and contractors to get this fixed as soon as possible.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.