Reduced service at Cuffley expected until the end of the day  

Route(s) affected

Trains at Cuffley

Description

A problem with the station lighting at Cuffley means some trains are unable to call at this station. As a result, trains travelling towards Hertford North may be revised.

Disruption is expected until the end of the day.

Customer Advice

Trains towards Hertford North cannot call at Cuffley.

If you are travelling on a train towards Hertford North, and you want to alight at Cuffley, please continue to Bayford and change there for a service in the opposite direction.

If you are travelling from Cuffley towards Hertford North, please travel in the opposite direction to Crews Hill first, and change for a train to your destination.

Planning your journey:

You can see the live departure boards, and view a live map of the network.

You can also view an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

The Great Northern app will also help you plan your journey.

Can you tell me more about the incident?

The station lights at Cuffley platform 2 have failed and it is not safe to stop trains at this platform. Station management teams and contractors are working to get this fixed as soon as possible.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.