No trains at Cuffley in the direction towards Stevenage until the end of the day 

Route(s) affected

Between Moorgate and Hertford North / Stevenage

Description

A problem with the station lighting at Cuffley means that the line towards Stevenage is disrupted. As a result, trains may be revised to run non stop between Crews Hill and Bayford, Cuffley will not be served.

This is expected until the end of the day.

Customer advice:

Trains are currently unable to call at Cuffley. This is only affecting trains heading towards Stevenage. If you're travelling to Cuffley, you should alight at Bayford or Hertford North. You can then get a South-bound connection.

Please allow at least an extra 20 minutes to complete your journey.

For the latest information, be sure to check before you travel using our online journey planners and live departure boards

Planning your journey:

For help planning your journey, check live departure boards, view a live network map or see alternative route guides.

If you’re travelling within London, you can use the TfL Journey Planner.

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Can you tell me more about the incident?

The station lights have failed and it is not safe to stop trains on the North-bound platforms. Work is being done with station management teams and contractors to get this fixed as soon as possible.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.