Incident resolved: disruption in the Deansgate area expected until 16:30 

Route(s) affected

Deansgate area

Description

The animals have been removed from the railway in the Deansgate area, and trains can run at normal speed on all lines. While service recovers, trains may be delayed by up to 30 minutes or revised.

Disruption is expected until 16:30.

Northern customer advice:

You can travel on the next Northern service to your destination, where available

You can travel on the following operators and routes at no extra cost:

• Avanti West Coast services between Preston and Oxenholme Lake District

• Manchester Metrolink services between

  • Manchester and East Didsbury

  • Manchester and Eccles

  • Manchester and Manchester Airport

• TransPennine Express services between:

  • Manchester Airport and Oxenholme Lake District

  • Manchester Piccadilly and Liverpool Lime Street

• Transport for Greater Manchester Bee Network buses 8, 35, 36, 37, 38, 50, 51, 132, 516, 575, 576, 607, 608, 609, 615, V1 and V2

Please note that other train operators may also be affected by disruption – please check your whole journey before travelling.

Northern train ticket restrictions have been lifted in the affected areas, including Advance and Peak restrictions, during this disruption. Restrictions will be reinstated once the disruption ends.

TransPennine Express customer advice:

How does this affect my journey?

TransPennine Express services on the following routes may be delayed, revised, cancelled in both directions, whilst the service returns to normal:

• Manchester Airport to Edinburgh and Glasgow Central

• Liverpool Lime Street to Cleethorpes

• Manchester Airport to Redcar Central

What should I do?

You should continue to travel as planned, however, your journey may be delayed.

Some services will divert between Manchester Piccadilly and Huddersfield and will not call at Manchester Oxford Road or Manchester Victoria.

To help you complete your journey, you can use your ticket at no extra cost on Manchester Metrolink between Manchester Airport and Manchester Victoria in both directions.

Alternatively, you can use your ticket at no extra cost on the next available Northern or TransPennine Express service towards your destination.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.