Reduced service at Deptford expected until the end of the day  

Route(s) affected

Thameslink between West Hampstead Thameslink / Kentish Town and Rainham (Kent), and also between Kentish Town and Gillingham (Kent)

Description

A safety inspection of the track at Deptford means some lines are blocked. As a result, trains will be revised.

Disruption is expected until the end of the day.

Thameslink customer advice:

Due to a safety inspection of the track, no trains can stop at Deptford. This is only affecting trains heading towards Kent. Trains heading towards London can call as booked.

If you require Deptford and are travelling from London, you will need to change at Greenwich. You can then use London bound services to reach your destination.

Please leave at least an extra 20 minutes, as using an alternative route will take longer to complete your journey.

Make sure to check before you travel, using our online journey planners and live departure boards for the latest information.

Planning your journey:

You can see the live departure boards, and view a live map of the network.

You can also view an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

The Thameslink app will also help you plan your journey.

Can you tell me more about the incident?

We've had a report of a possible issue with the track in this area. Network Rail's engineers are attending as quickly as possible to carry out a detailed inspection.

There are various different types of defects, and the first advice usually comes from drivers or other staff travelling through the area. Response staff will check the location which has been specified and find out whether the track is still supported correctly, whether the rails themselves are in the usual condition, and if there are any problems with the fixings and metalwork which attach the rails to the sleepers.

Until this is done, trains have been stopped from running in the affected direction.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.