Disruption between Edinburgh and North Berwick / Dunbar expected until the end of the day 

Route(s) affected

CrossCountry between Aberdeen / Glasgow Central / Dundee and Plymouth, and also between Edinburgh and Birmingham New Street / Bristol Temple Meads / Plymouth

LNER between Inverness / Aberdeen / Edinburgh and London Kings Cross

Lumo between Edinburgh and London Kings Cross

ScotRail between Edinburgh and North Berwick

TransPennine Express between Edinburgh and Newcastle

Description

Damage to the overhead wires in the Drem area means all lines are disrupted. As a result, trains between Edinburgh and North Berwick / Dunbar will be cancelled, delayed by up to 30 minutes or revised.

Disruption is expected until the end of the day.

A visual disruption map video is available.

LNER customer advice:

If your train has been cancelled, your ticket will be valid on an alternative LNER service 2 hours before or after your cancelled service, so you won’t need to buy a new ticket.

ScotRail customer advice:

Trains will start / terminate at Prestonpans, meaning trains will not call at Longniddry, Drem and North Berwick.

You can use your ticket at no extra cost on:

• Alternative ScotRail services via any alternative route to your destination

• Lothian transport buses between Edinburgh and Prestonpans on the following routes - 26, 30, 44 and 45

Rail replacement transport has been requested to run, more information will follow when confirmed. However, you are advised to make your own travel arrangements at this time.

If you have had to drive to another station your ticket will be valid to collect your car on your return journey. Speak to a member of staff to validate your ticket.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.