Disruption between Droitwich Spa / Worcester Foregate Street and Hereford expected until the end of the day 

Route(s) affected

Great Western Railway between London Paddington and Great Malvern / Hereford

West Midlands Railway between Birmingham New Street and Great Malvern / Hereford, and also between Stratford-upon-Avon / Dorridge and Worcester Foregate Street / Worcester Shrub Hill

Description

A fault with the signalling system between Droitwich Spa / Worcester Foregate Street and Hereford means trains running through the station may be delayed by up to 25 minutes, cancelled or revised.

Disruption is expected until the end of the day.

Great Western Railway customer advice:

Tickets will be accepted at no extra cost on West Midlands Railway between Worcester Shrub Hill and Hereford.

Please speak to station staff at Worcester Shrub Hull where local taxis will be provided.

If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.

West Midlands Railway customer advice:

Tickets will be accepted at no extra cost on the following routes:

• Great Western Railway between Worcester Shrub Hill and Hereford

• Transport for Wales between Shrewsbury and Hereford

Replacement buses are currently running between Worcester Foregate Street and Worcester Shrub Hill, and also between Worcester Shrub Hill and Hereford.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.