Lines reopened: major disruption between Birmingham New Street and Wolverhampton expected until 18:00 

Route(s) affected

Avanti West Coast between London Euston and Liverpool Lime Street /Preston / Glasgow Central / Edinburgh /

CrossCountry between Reading / Birmingham New Street and Manchester Piccadilly, and also between Bournemouth and Manchester Piccadilly

London Northwestern Railway between Birmingham New Street and Crewe / Liverpool Lime Street

Transport for Wales between Birmingham International and Chester / Shrewsbury / Aberystwyth

West Midlands Railway between Birmingham New Street and Shrewsbury, and also between Walsall and Wolverhampton

Description

The emergency services have completed their work, allowing all lines between Birmingham New Street and Wolverhampton to reopen.

As service recovers, trains may still be cancelled, delayed by up to 60 minutes, diverted or revised.

Major disruption is expected until 18:00.

A visual disruption map video is available.

Avanti West Coast customer advice:

Trains will not call at Sandwell & Dudley.

Your ticket can be used at no extra cost on the following services:

• CrossCountry services between Coventry and Stafford

• West Midlands Metro between Birmingham Snow Hill and Wolverhampton

If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.

If you no longer wish to travel because your train is delayed or cancelled, you can request a full refund from where you bought your ticket.

CrossCountry customer advice:

Your ticket can be used at no extra cost on the following services:

• The two CrossCountry services operating before and after your cancelled service

• Avanti West Coast services between Birmingham New Street and Stafford

• London Northwestern Railway / West Midlands Railway services between Birmingham New Street and Wolverhampton / Stafford

If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost

Unfortunately, any seat reservations will not be carried over to another train, but coaches B, H and L are the unreserved coaches on CrossCountry services (where available) so please head to them.

London Northwestern Railway / West Midlands Railway customer advice:

Rail replacement transport is in operation between Birmingham Snow Hill and Wolverhampton, and also between Birmingham New Street and Kings Heath.

Your ticket can be used at no extra cost on the following alternatives:

• National Express West Midlands between Birmingham New Street and Wolverhampton via Walsall

• West Midlands Metro between Birmingham Snow Hill and Wolverhampton
  
  

Transport for Wales customer advice:

Your ticket can be used on the following alternative routes to help you complete your journey at no extra cost in both directions:

• CrossCountry between Birmingham International and Wolverhampton

• London Northwestern Railway / West Midlands Railway between Birmingham International and Wolverhampton

• West Midlands Metro between Birmingham and Wolverhampton

You can check services running in the area using the Transport for Wales live map.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.