Lines reopened: disruption between Glasgow Queen Street and Springburn / Cumbernauld expected until 10:30 

Route(s) affected

Between Oban and Glasgow Queen Street, and Milngavie and Springburn, and also between Glasgow Queen Street and Cumbernauld / Falkirk Grahamston

Description

Following a person being hit by a train between Glasgow Queen Street and Springburn / Cumbernauld, the line has now reopened. Whilst service recovers, trains may still be cancelled.

Disruption is expected until 10:30.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

Customer advice:

Services between Glasgow Queen Street and Cumbernauld / Falkirk Grahamston will not run.

If you're travelling between Glasgow Queen Street and Springburn, you can still travel between these stations on services via Duke Street.

You can use your ticket, at no additional cost, on the following services:

• ScotRail via any alternative route to your destination

• Midland Bluebird buses

  • Between Glasgow and Cumbernauld via Denny

  • Glasgow and Falkirk via Bonnybridge / Cumbernauld

Rail replacement buses have been requested to run between:

• Falkirk Grahamston and Falkirk High (One ARays bus will be on site at Falkirk Grahamston at approximately 08:50)

• Cumbernnauld and Glasgow Queen Street (One Westway coach on route to Cumbernauld at approximately 08:05)

If you have had to drive to another station your ticket will be valid to collect your car on your return journey. Speak to a member of staff to validate your ticket.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.