Disruption between Bury St Edmunds and Cambridge expected until 10:15 

Route(s) affected

Between Harwich International / Ipswich and Cambridge

Description

A fault with the signalling system at Dullingham means all lines are disrupted. As a result, trains between these stations may be cancelled, delayed or revised.

Disruption is expected until 10:15.

Customer advice:

Unfortunately, because of a signalling problem at Dullingham, train services are being disrupted.

Network Rail engineers have arrived on site to carry out a detailed inspection.

If your train service has been cancelled between Bury St Edmunds and Cambridge, you may travel via Ely, change at Ely for a service towards Cambridge or Ipswich.

Ticket acceptance:

Your Greater Anglia ticket to be accepted on the following alternative options at no extra cost:

• CrossCountry services between Ely and Cambridge

• Great Northern services between Ely and Cambridge

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.