Minor delays between Purley and Gatwick Airport expected until 11:30  

Route(s) affected

Gatwick Express between London Victoria and Brighton

Southern between London Victoria and Littlehampton / Bognor Regis / Portsmouth Harbour, and between London Victoria and Eastbourne / Hastings / Ore, and between London Bridge and Bognor Regis, and also between Redhill and Gatwick Airport

Thameslink between London Bridge and Three Bridges, and between Peterborough and Horsham, and between Bedford / Cambridge and Brighton, and also between Bedford and Three Bridges / Haywards Heath

Description

A safety inspection of the track in the Earlswood area is causing disruption to journeys through this station. Trains running between Purley and Gatwick Airport may be delayed by up to 10 minutes.

Disruption is expected until 11:30.

Great Western Railway customer advice:

As trains are still running you should travel as normal and catch your intended train.

If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.

If you miss a connection as a result of being delayed, you can use your ticket, at no extra cost, on the next available train.

Southern and Thameslink customer advice:

Services running from Purley towards Gatwick Airport and the south coast will likely be subject to delays.

You will be able to travel using your normal route, but you should allow up to 20 minutes extra to complete your journey.

You may have to travel on a different train to normal, or change trains at an intermediate station to complete your journey.

For the latest information, you should check station information screens, listen to announcements, and consult journey planners.

Service plan and ticket acceptance

Expected changes to the usual timetable:

• Gatwick Express services are suspended

• Thameslink services that run between Bedford and Three Bridges, in the direction of Three Bridges, will run semi-fast, calling at East Croydon, Gatwick Airport, and Three Bridges only

Your ticket will be accepted at no additional cost on the below:

• London Underground services between London Terminals, or as required to complete your journey

• Alternative Southern and Thameslink services between the London, Gatwick Airport, and the south coast

Planning your journey:

You can see the live departure boards, and view a live map of the network.

You can also view an alternative route guide.

You can use the Southern and Thameslink app to find up-to-date information.

Can you tell me more about the incident?

A track defect has been reported on one of the southbound lines in the Earlswood area. As a result, services on this line may run at low speed, or they may cross over to a different line, which can cause delays.

Network Rail engineers are in the process of inspecting the defect, and reporting back with more information.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.