Delays to / from East Grinstead expected until the end of the day 

Route(s) affected

Southern between London Victoria and East Grinstead

Thameslink between Bedford / West Hampstead Thameslink / London Bridge and East Grinstead

Description

A safety inspection of the track between Oxted and East Grinstead means that trains must run at a reduced speed on the line towards East Grinstead.

As a result, trains running to / from East Grinstead may be delayed by up to 15 minutes.

This is expected until the end of the day.

Customer advice:

You can use your planned route to travel, however it is recommended to leave up to 5 minutes more time to complete your journey.

Planning your journey:

Live departure boards can be viewed.

You can view a live map of the network.

You can also see an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

The Southern and Thameslink apps will also help you plan your journey.

Can you tell me more about the incident?

Train operators have had a report of a possible issue with the track in this area. Network Rail's engineers will be attending as soon as possible to carry out a detailed inspection.

There are various different types of defects, and the first advice usually comes from drivers or other staff travelling through the area. Response staff will normally check the location which has been specified and find out whether the track is still supported correctly, whether the rails themselves are in the usual condition, and if there are any problems with the fixings and metalwork which attach the rails to the sleepers.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.