Major disruption between Leicester and Nottingham / Derby expected until at least 15:00 

Route(s) affected

Between London St Pancras International and Nottingham / Sheffield, and between Leicester and Nottingham

Description

A person has been hit by a train between Leicester and East Midlands Parkway. Whilst the emergency services respond and complete their work all lines between these stations will be closed.

Trains may be cancelled, revised or delayed by up to 60 minutes.

Major disruption is expected to continue until at least 15:00.

A visual disruption map video is available.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

Customer advice:

What has happened?

A person has been hit by a train between Leicester and East Midlands Parkway, disrupting trains on the London St Pancras / Nottingham / Sheffield and Leicester / Nottingham routes.

Emergency services are en-route to manage the incident.

How does this affect my train?

Trains cannot run between Leicester and East Midlands Parkway in both directions.

At present we are expecting the line to re-open in the next 2 hours. As soon as the line is open again, the priority will be to get trains running to their advertised times again. We expect that the advertised timetable will be able to resume on the affected routes by 14:30.

How do I get where I need to be?

You should continue to travel as originally planned however your journey may be delayed by 60 minutes.

Trains are likely to experience extended delays or alterations. You should use alternative routes to get where you need to be. Your ticket can be used at no extra cost to travel via the following alternative routes:

Sheffield

You may travel to Doncaster with Cross Country, TransPennine Express or Northern where you should change for a train to London Kings Cross. It is likely to take between 2 and 2.5 hours to complete this journey. LNER, who run the trains between Doncaster and London Kings Cross recommend booking a seat reservation.

Derby / Chesterfield

You may travel to Birmingham New Street with Cross Country where you should change for a train to London Euston with London Northwestern Railway or Avanti. It is likely to take between 2.5 and 3 hours to complete this journey.

Nottingham

You may travel to Grantham with East Midlands Railway where you should change for a train to London Kings Cross. It is likely to take between 2 and 2.5 hours to complete this journey. LNER, who run the trains between Grantham and London Kings Cross recommend booking a seat reservation. This can be done up to 5 minutes before the train departs.

Leicester

You may travel to Nuneaton with Cross Country where you should change for a train to London Euston with Avanti or London Northwestern Railway. It is likely to take 2 hours to complete this journey.

Leicester / Nottingham route

Replacement bus services have been sourced to operate in place of trains between Leicester and Nottingham calling at Syston, Sileby, Barrow on Soar, Loughborough, East Midlands Parkway, Beeston and Nottingham. These are showing in online journey planners.

All of the above alternative route options are available in the opposite direction too. Don’t worry about your ticket, other train operators know about the disruption to your journey and your ticket can be used at no extra cost on their trains.

These arrangements will remain in place until the line reopens and the train service recovers.

You can find advice on travelling to / from London Euston and to / from London Kings Cross on the East Midlands Railway website.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.