No trains between Grays and Stanford-le-Hope: disruption expected until 14:15 

Route(s) affected

Between Upminster and Stanford-le-Hope

Description

A fault with the signalling system between Grays and Stanford-le-Hope means that lines are blocked.

Trains operating between these stations may be cancelled or revised to terminate at and start from Grays.

Disruption is expected until 14:15.

Customer advice:

A fault with the signalling system at Stanford-le-Hope means that trains are currently unable to run between Grays and Stanford-le-Hope. Network Rail engineers have arrived on site and are working to resolve the issue.

Replacement buses are beginning to serve stations between Grays and Pitsea via Tilbury. Your ticket will be accepted at no extra cost. If you need to travel from a different station because of the disruption, your existing ticket can also be used for your return journey to that station.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.