Disruption between Newton-le-Willows / Wigan North Western and Manchester expected until 13:00 

Route(s) affected

Northern between Liverpool Lime Street and Manchester Victoria / Manchester Airport, and also between Chester and Leeds

TransPennine Express between Liverpool Lime Street and Hull / Newcastle

Transport for Wales between Holyhead and Manchester Airport

Description

The emergency services are dealing with an incident near the railway between Newton-le-Willows and Patricroft. Whilst they attend the incident, all lines are closed.

As a result, trains running between Newton-le-Willows / Wigan North Western and Manchester may be cancelled, delayed, revised or diverted.

Disruption is expected until 13:00.

A visual disruption map video is available.

Northern customer advice:

How does this affect my journey?

Train services are unable to run between Newton-le-Willows and Eccles (in both directions).

Services on the following routes will be affected by this disruption:

• Between Liverpool Lime Street and Manchester Airport

• Between Chester and Leeds

• Between Wigan North Western and Manchester Victoria via Eccles

Northern services between the follwing routes are not affected:

• Liverpool Lime Street to Manchester Oxford road via Warrington Central

• Chester to Manchester Piccadilly

What should I do?

You should continue your journey using the alternative suggestions below.

You can travel on the following train operators and routes at no extra cost:

• Bee Network bus services on the following buses 11, 20, 21, 25, 33, 41, 42, 42A , 42B, 42C, 43, 50, 51, 67, 67A, 100, 103, 142, 143 192, 255, 256, 368, 378, 370, 371, V1, V2

• East Midlands Railway services between Liverpool Lime Street and Manchester Oxford Road via Warrington Central

• TransPennine express services between Liverpool Lime Street and Manchester Oxford Road via Warrington Central

• Transport for Wales services

  • between Chester and Manchester Piccadilly

  • between Crewe and Manchester Piccadilly

Please note that other train operators may also be affected by disruption – please check your whole journey before travelling.

Northern train ticket restrictions have been lifted in the affected areas, including Advance and Peak restrictions, during this disruption. Restrictions will be reinstated once the disruption ends.

Replacement transport:

Road transport has been confirmed to run as follows:

• At 09:30 from Liverpool Lime Street to Manchester Piccadilly, calling at: Wavertree Technology Park, Broad Green, Roby, Huyton, Whiston, Rainhill, Lea Green, St Helens Junction, Earlestown and Newton-le-Willows. This bus will then drop customers off as required to Manchester Piccadilly. Operated by Bestway

• At 09:20 from Newton-le-Willows to Manchester Piccadilly, calling at Patricroft, Eccles, Manchester Oxford Road and Manchester Piccadilly. Operated by Bestway

• At 09:20 from Manchester Piccadilly to Liverpool Lime Street calling at Manchester Oxford Road, Deansgate, Eccles, Patricroft, Newton-le-Willows, Earlestown, St Helens Junction, Lea Green, Rainhill, Whiston and Huyton. This bus will then drop off as required to Liverpool Lime Street. Operated by Ocean Travel

• At 09:20 from Manchester Victoria to Chester, calling at Eccles, Newton-le-Willows, Earlestown, Warrington Bank Quay, Runcorn East, Frodsham and Chester. Operated by Ocean Travel

• At 09:45 from Chester to Manchester Victoria, calling at Frodsham, Runcorn East, Warrington Bank Quay, Earlestown, Newton-le-Willows, Patricroft, Eccles and Manchester Victoria. Operated by Ocean Travel

Please check station information posters for the location of the bus pick up points and be advised that bicycles, e-bikes and dogs (except for service dogs) are not permitted on replacement road transport.

Journey times may be extended by up to 60 minutes whilst travelling by road transport.

TransPennine Express customer advice:

Services may be diverted between Liverpool Lime Street and Manchester Victoria via an alternative route.

Trains diverting via this altenative route will be unable to serve Lea Green and Newton-Le-Willows.

What should I do?

You can use your tickets at no extra cost on the following services:

• East Midlands Railway services between Liverpool Lime Street and Manchester Piccadilly

• Northern services:

  • between Liverpool Lime Street and Manchester Oxford Road

  • between Warrington Bank Quay and Newton-le-Willows

• Metrolink services between Manchester Piccadilly and Manchester Victoria

• TransPennine Express services between Liverpool Lime Street and Manchester Piccadilly

• Transport For Wales between Warrington Bank Quay and Newton-Le-Willows

If you are travelling to / from Newton-Le-Willows you can use Northern and Transport for Wales services to / from Warrington Bank Quay. Please be aware that it is approximately a 20-minute distance between Warrington Bank Quay and Warrington Central to then connect onto the next available service to/from Liverpool Lime Street and Manchester.

If you are travelling to / from Lea Green and Newton-Le-Willows, rail replacement transport has been requested to run between Liverpool Lime Street and Manchester Victoria via Lea Green and Newton-Le-Willows.

Please be aware that other train operators may also be experiencing disruption today.

Please allow extra time for your journey and check before you travel.

Transport for Wales customer advice:

You may use your ticket at no extra cost on the following services:

• Avanti West Coast between Chester and Crewe, and also between Crewe and Manchester Piccadilly

• Bee Network between Particroft, Eccles / Manchester Airport and Manchester Piccadilly,

• Northern between Chester / Crewe and Manchester Piccadilly

If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost.

Pay as you go

If you're using pay as you go, don't forget to tap out if you abandon your journey or use an alternative service or mode of transport.

Check services running in the area using the Transport for Wales live map.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.