Industrial action to affect East Midlands Railway Intercity and Connect on Saturday 15 August  

Route(s) affected

East Midlands Railway Intercity and Connect services

Description

Industrial action is planned by the RMT union on Saturday 15 August.

There will be a significantly reduced train service operating to and from London St Pancras International, with trains running between 07:00 and 19:00 only.

In addition to strike action, the RMT has also notified East Midlands Railway that members will be taking action short of strike (ASOS), from Sunday 9 to Friday 14 August (inclusive) and also from Sunday 16 August until further notice. Trains may be subject to short notice alterations and cancellations.

To help maximise the number of seats available during the strike days, East Midlands Railway will temporarily declassify First Class on their Intercity services, allowing all customers to use the full seating capacity of each train. This temporary measure will apply only while the strike timetable is in operation.

You are advised to only travel on Saturday 15 August if your journey is essential.

A visual disruption map video is available.

Customer advice for Saturday 15 August:

East Midlands Railway Intercity and Connect services will operate between 07:00 and 19:00 only.

Intercity:

• 1 train per hour will operate between London St Pancras International and Sheffield

• 1 train per hour will operate between London St Pancras International and Nottingham

Connect:

• 1 train per hour will operate between London St Pancras International and Corby

East Midlands Railway's regional services are unaffected by the industrial action.

Please note, there will be no rail replacement bus services provided.

If you do travel, you are advised to check your entire journey in full before setting off.

You can continue to check the East Midlands Railway website, information on station screens and on social media for the latest advice and information.

Travelling on other operators' services:

If you are travelling between London and Sheffield:

You can travel via Doncaster. You can use your ticket on LNER services between London Kings Cross and Doncaster, and then on Northern / TransPennine Express services between Doncaster and Sheffield at no extra cost.

If you are travelling between London and Nottingham:

You can travel via Grantham. You can use your ticket on LNER services between London Kings Cross and Grantham, and then on East Midlands Railway services between Grantham and Nottingham at no extra cost.

If you are travelling between London and Chesterfield:

You can travel via Tamworth. You can use your ticket on Avanti West Coast / London Northwestern Railway services between London Euston and Tamworth, and then on CrossCountry services between Tamworth and Chesterfield at no extra cost.

If you are travelling between London and Derby:

You can travel via Tamworth. You can use your ticket on Avanti West Coast / London Northwestern Railway services between London Euston and Tamworth, and then on CrossCountry services between Tamworth and Derby.

If you are travelling between London and Long Eaton:

You can travel via Tamworth. You can use your ticket on Avanti West Coast / London Northwestern Railway services between London Euston and Tamworth, and then on CrossCountry services between Tamworth and Long Eaton at no extra cost.

If you are travelling between London and Leicester:

You can travel via Nuneaton. You can use your ticket on London Northwestern Railway services between London Euston and Nuneaton, and then on CrossCountry services between Nuneaton and Leicester at no extra cost.

Can I travel on a different day with my ticket?

If you hold a ticket for a strike day, you can travel on a different day at no extra cost, as per the information below:

• Tickets dated Saturday 8 August can be used to travel on East Midlands Railway and connecting services from Friday 7 to Tuesday 11 August inclusive

• Tickets dated Saturday 15 August can be used to travel on East Midlands Railway and connecting services on Friday 14 to Tuesday 18 August inclusive

The connecting services referenced in the above easements excludes connections with Grand Central, Heathrow Express, Hull Trains and Lumo.

If you hold an advance ticket for a strike day, you can use it on the alternative dates as outlined above without needing to change the date of your ticket. If you wish to change your ticket to another date outside of those listed above, you can do so through your point of purchase. You will not be charged an administration fee, however, you may need to pay the difference between the price of your original ticket, and that of your new ticket.

Alternatively, if you no longer wish to travel you can claim a full refund through your point of purchase. You will not be charged an administration fee.

If you hold two advance tickets (for an outbound journey and a return journey) you can claim a refund for both parts of the journey if either of the them is dated for one of the strike dates listed above.

If you purchased your ticket from East Midlands Railway online, you can apply for a refund on their website. If you purchased your ticket from an East Midlands Railway station, please return to the station within 28 days of the travel date for a refund. If you purchased your ticket from another provider, you will need to apply for a refund through them directly.

Additional information:

East Midlands Railway have introduced a temporary reduced Intercity timetable to help provide a more consistent and reliable service whilst they address issues with the performance and reliability of their Class 810 fleet trains.

A full FAQ is available to view on the East Midlands Railway website.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.