Disruption at Epsom expected until 15:00 

Route(s) affected

Southern between London Victoria and Horsham, and also between London Bridge and Epsom

South Western Railway between London Waterloo and Dorking / Guildford

Description

A fire next to the track at Epsom means all lines are blocked. As a result, trains through this station may be cancelled, delayed or revised.

Disruption is expected until 15:00.

Customer advice for Southern:

No trains can run through Epsom until further notice. You will need to use an alternative route to reach your destination.

You should allow at least an additional 60 minutes to complete your journey today.

Please talk to station staff, look at the information boards or check your journey planner for the most recent information.

How do I get from Epsom towards London?

You can use your ticket at no extra cost on London Buses towards Sutton. From there you can catch a Thameslink or Southern Service towards London Blackfriars or London Victoria.

Alternatively you can use your ticket at no extra cost on London buses to Epsom Downs. From there you can catch a Southern Train towards London Victoria.

Please be aware that this will add at least 45 minutes to your journey today

Can I use my ticket with another operator?

You can travel on the following services at no additional cost;

• Great Western Railway services between Dorking Deepdene and Redhill

• London Buses between Epsom and all London terminals

• London Underground between all London terminals

• South Western Railway services between Dorking and London Waterloo

• Southern services between Horsham, Epsom Downs, London Victoria and London Bridge

• Thameslink services between Horsham, East Croydon and London Bridge

Please be aware that using alternative travel will add at least 30 minutes to your journey depending on the route.

Planning your journey:

For help planning your journey, check live departure boards, view a live network map or see alternative route guides.

If you’re travelling within London, you can use the TfL Journey Planner.

Stay up to date on the move with Southern’s WhatsApp channel. Live updates are available Monday to Friday, 07:00–21:00.

Can you tell me more about the incident?

There is a fire near the tracks in the Epsom area. Rail services are currently disrupted.

Fires in railway areas present a serious safety risk, as they can damage signalling equipment, power systems, and track infrastructure, and create unsafe conditions for trains and staff.

Emergency services are on site, and trains cannot safely operate until the area has been assessed and declared safe.

Customer advice for South Western Railway:

Suburban services:

• Delays, short-notice alterations to train times and stopping patterns and cancellations

• London Waterloo to Dorking and Dorking to London Waterloo services will be diverted, some services may start or finish their journeys earlier than normal and may not operate over their full advertised route

• London Waterloo to Guildford and Guildford to London Waterloo via Epsom services will be diverted

How do I get to my destination?

• You should allow extra time for your journey and continue to check station boards and the South Western Railway website for the latest service updates

• Please check your journey as delays, service alterations and short notice cancellations may affect your route

Your ticket can be used, at no extra cost, on the following services:

Bus Services:

• Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.