Residual disruption between Reading and Guildford expected until 18:30 

Route(s) affected

Between Reading and Gatwick Airport

Description

Following a tree blocking the railway near Farnborough North all lines between Reading and Guildford have reopened. Trains running between Reading and Gatwick Airport may still be cancelled whilst a normal timetable is reinstated.

Disruption is expected until 18:30.

Customer advice:

If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.

All available rail and bus operators that you may use your train ticket on are stated below, these are all at no extra cost to yourself:

• Alternative Great Western Railway services between Reading and London Paddington

• Elizabeth line between London Paddington and Farringdon

• Thameslink between Farringdon and Gatwick Airport

• Southern between London Victoria / Clapham Junction and Gatwick Airport

• South Western Railway between Reading / Guildford and Clapham Junction

• Reading Buses routes:

  • Leopard 3 between Reading (Station Road, stop SA) and Wokingham (Barkham Road, opposite Hospital)

  • Lion 4/X4 between Reading (Blagrave Street, stop EO) and Wokingham (railway station)

• Thames Valley Buses routes:

  • 125/125A/125B between Wokingham (station) and Crowthorne (village)

  • 28 between Reading (Friar Street), Twyford (Hurst Road) and Wokingham (Shute End)

  • 194 between Bracknell (bus station), Sandhurst (The New Inn) and Camberley (Pembroke Broadway).

• Stagecoach routes:

  • 3 between North Camp (opposite Ash Vale station), Camberley (Pembroke Broadway) and Blackwater (London Road)

  • 20 between Ash (station) and Guildford (bus station)

  • 53 between Guildford (station) and Shalford (station)

  • 63 between Guildford (bus station) and Shalford (station)

• Compass Travel routes:

  • 25 between Guildford (bus station) and Gomshall (The Compasses)

  • 32 between Guildford (bus station), Shalford (Horsham Road), Chilworth (Dorking Road), Gomshall (Station Road), Dorking station (Stop 2), Betchworth (The Street), Reigate (Stop E/F) and Redhill (bus station)

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.