Residual disruption between London St Pancras International and London Blackfriars expected until 15:00 

Route(s) affected

between London St Pancras International and London Blackfriars

Description

Lines have now reopened following a fault on a train between London St Pancras International and London Blackfriars. However, whilst service recovers, trains running between these stations may be delayed by up to 20 minutes or revised.

Disruption is expected until 15:00.

Customer advice:

Thameslink are working on recovering the scheduled service, however trains running now have been delayed by up to 20 minutes.

Some trains may not stop at all scheduled stations in order to make up time. Please make sure to check your route ahead of travelling and allow extra time to complete your journey.

Tickets are being accepted at no extra cost on:

• Alternative Thameslink and Southern services between London Blackfriars, Horsham and Brighton

• London Underground services between London stations

Planning your journey:

You can check your journey using the Live Departure Boards, and you can view a live map of the network.

You can also see an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

The Thameslink app will also help you plan your journey.

Can you tell me more about the incident?

We've had a report of a fault on a train earlier today, which was blocking the line towards London Blackfriars.

Normally, when a fault on a train occurs, our crews will gather details and report this to our Fleet teams. If possible, the defect will be fixed promptly, and we'll get the train on the way. Our initial steps are designed to take around 10 minutes.

However, sometimes the fault cannot be fixed in this time frame. In this case, wherever possible, the train will be taken out of use and sent to a depot. This does take additional time, as the crew will need to make sure that everyone's managed to leave the train.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.