No trains between Swansea and Carmarthen until approximately 16:00 

Route(s) affected

Great Western Railway between Swansea and Carmarthen

Transport for Wales between Manchester Piccadilly / Cardiff Central / Swansea and Milford Haven, between Manchester Piccadilly / Swansea and Carmarthen, and also between Swansea and Pembroke Dock / Milford Haven / Fishguard Harbour

Description

A tree blocking the railway at Ferryside means that trains are unable to run between Swansea and Carmarthen. As a result, trains running between these stations will be cancelled or revised.

Disruption is expected until 16:00.

Transport for Wales customer advice:

Rail replacement transport is being sourced to run between Swansea and Carmarthen. Please check back later for operator details.

Rail replacement transport will take longer than rail services. Please allow extra time to complete your journey.

You can check services running in the area using the Transport for Wales Live Map.

Services from other operators and on other parts of the network may also be disrupted.

If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Additional information:

Network Rail are working to safely remove the tree.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.