Disruption between Finsbury Park and London expected until 11:00 

Route(s) affected

between Finsbury Park and London

Description

A points failure between Finsbury Park and London Kings Cross / London St Pancras International / Moorgate means that some lines are blocked. As a result, Great Northern / Thameslink trains running between these stations may be cancelled, revised or delayed by up to 30 minutes.

This is expected until 11:00.

Customer advice:

Due to a points failure in the Finsbury Park area, your journey will be subject to delays.

You can continue to use your normal route to travel, however it may be quicker to use an alternative. Please allow at least 30 minutes additional time to complete your journey.

Please talk to station staff, look at information boards or check your journey planner for the latest information.

Travel advice

A reduced Great Northern service is running through this area, with fewer services running between Hertford North and Moorgate than normal.

For journeys into London, it may be quicker to travel via the below alternative routes:

• Thameslink and Great Northern services to London Kings Cross or London St Pancras International

• Greater Anglia services between Hertford East and London Liverpool Street

• London Overground services between Enfield Town and London Liverpool Street

From these stations, you can use London Underground to complete your journey. If you live near a London Underground station, such as Cockfosters or Bounds Green, you can use London Underground as an alternative route into London.

Ticket acceptance

Your ticket will be accepted on the below at no additional cost:

• Alternative Great Northern and Thameslink services via London Kings Cross or London St Pancras International

• Greater Anglia services between Hertford East and London Liverpool Street

• London Overground services between Enfield Town and London Liverpool Street

• London Underground services between via Liverpool Street, Kings Cross / St Pancras, and on Piccadilly ine services from Cockfosters

Planning your journey:

For help planning your journey, check live departure boards, view a live network map or see alternative route guides.

If you’re travelling within London, you can use the TfL Journey Planner.

Stay up to date on the move with Great Northern'sWhatsApp channel. Live updates are available Monday to Friday, 07:00–21:00.

Can you tell me more about the incident?

A points failure has been reported, and this is preventing trains from using some of the routes through this area.

Points are moveable sections of track which can send trains onto different routes at junctions. These are part of the signalling system, generally managed by Network Rail.

Points can stop moving correctly for a number of reasons. For example, there may be an obstruction in the moving parts, or the electronic control systems may have developed a fault.

There are various backup systems which allow signallers to try to "set" the points, and in some cases, the points may be available for trains in one of the directions they serve, but not another. However, with more severe failures, the line in question may be blocked entirely.

Network Rail will send their specialist Signalling & Telecoms teams to site, and they will set up a safe method of working on the track. To allow staff to access the railway, sometimes we have to stop trains completely, which can lead to your train being held at stations or signals en route.

As soon as it's safe to go on the line, the staff will diagnose the fault and find any quick solutions to resolve it.

Whilst this is being done, we will be monitoring progress closely. At times, replacement parts may be needed, or specialist advice from suppliers, which is why some points failures take longer to resolve than others.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.