Storm Boelo - disruption to Greater Anglia services today   

Route(s) affected

Various Greater Anglia routes

Description

Storm Boelo has been named by the Met Office. Amber and yellow weather warnings have been issued in England, covering until the end of the day on Sunday 25 October. Greater Anglia are experiencing disruption this evening.

No trains between Bishops Stortford and Stansted Airport

Please see our dedicated page for this information.

Between Manningtree and Harwich Town / Ipswich

A fallen tree damaging the overhead wires between Manningtree and Harwich Town / Ipswich means that fewer trains are able to run on all lines. Trains running between these stations may be cancelled or revised.

After a tree fell and caused extensive damage to the overhead electrical wires yesterday, only trains using diesel power will be able to run between Ipswich and Colchester today. An extremely limited train service will therefore operate between Ipswich and Colchester in both directions. Passengers are advised not to travel between Ipswich and Colchester on Saturday 24 October.

Service impact:

Services on the Intercity route between London Liverpool Street and Norwich, will only run between Norwich and Ipswich. There will be a extremely limited shuttle service between Ipswich and Colchester and Greater Anglia are advising passengers not to travel between Ipswich and Colchester today. Other Greater Anglia services are running as advertised between Colchester and London Liverpool Street. Services between London Liverpool Street and Ipswich will only run between London Liverpool Street and Colchester.

Alternative travel arrangements:

A regular but limited bus service is now in operation between Manningtree and Harwich Town for the rest of the day. Journeys may take longer than planned.

Between Ely and Norwich

Due to a UK Power Networks loss of power, the signals in the Wymondham area are not working. This means that it is not safe to run trains through the area. Network Rail Engineers are en route to Wymondham and will look to fix the fault as quickly as possible. Service is suspended between Ely and Norwich.

Ticket easements:

Tickets dated for travel on Friday 23 and Saturday 24 October will be valid for travel on Sunday 25 October.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.