Lines reopened: major disruption in the Gillingham (Kent) area expected until 13:00 

Route(s) affected

Southeastern between London St Pancras International and Faversham / Broadstairs / Ramsgate, between London Cannon Street and Faversham / Gillingham (Kent) / Broadstairs, and also between London Victoria and Gillingham / Ramsgate / Dover Priory

Description

The emergency services have completed their work following an earlier incident where a person was hit by a train. This has allowed all lines in the Gillingham (Kent) area to reopen. Whilst service recovers, trains may still be delayed by up to 30 minutes, revised or cancelled.

A visual disruption map video is now available.

Major disruption is expected until 13:00.

Thameslink services are no longer affected by this disruption.

If you have been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

Southeastern customer advice:

What's happened?

The line has been reopened following a person being hit by a train earlier today.

How does this affect my journey?

Trains are now able to move through the area, but may be subject to delays and alterations whilst we work to get services back to normal working times and Gillingham.

What should I do?

You may still use your ticket in both directions at no extra charge on:

• Arriva buses: between Rainham and Gillingham

• Stagecoach: route X3 Maidstone and Sittingbourne, and routes between Canterbury East and Faversham

• Fastrack B: between Gravesend and Ebbsfleet

• London Underground: between our terminal stations

• If you have a ticket from the Medway towns, you may travel on High Speed services

• Elizabeth line services between Abbey Wood and Farringdon

• Docklands Light Railway services between Woolwich Arsenal / Greenwich and Central London

• London Buses between Dartford, Woolwich, Greenwich and Central London

Alternative routes:

For details of alternative routes that may be available to complete your journey, please refer to our Alternative routes during disruption maps.

How can I stay up to date?

You can follow Southeastern on Twitter (X) @SE_Railway or follow the Southeastern WhatsApp channel.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.