Disruption in the Gloucester area expected until the end of the day 

Route(s) affected

CrossCountry between Cardiff Central / Bristol Temple Meads and Edinburgh, and between Cardiff Central and Birmingham New Street / Nottingham, and between Gloucester and Leicester, and also between Plymouth and Gloucester

Great Western Railway between Swindon and Cheltenham Spa, and between Plymouth / Weymouth / Warminster / Westbury / Bristol Temple Meads and Gloucester, and between Bristol Temple Meads and Worcester Shrub Hill / Worcester Foregate Street / Great Malvern, and also between Cheltenham Spa and London Paddington

Transport for Wales between Cardiff Central and Gloucester / Cheltenham Spa

Description

A points failure at Gloucester means fewer trains are able to run on some lines. As a result, trains may be delayed by up to 15 minutes, cancelled or revised.

An additional fault with the signalling system is also disrupting services in the Cheltenham Spa area.

Disruption is expected until the end of the day.

CrossCountry customer advice:

CrossCountry have requested road transport to run between Birmingham New Street and Bristol Temple Meads, calling at Cheltenham Spa and Bristol Parkway. You may use these services at no additional cost. Any confirmed coaches will be shown in online journey planners.

Your ticket can be used on the following at no extra cost, in both directions:

• Avanti West Coast between London Euston and Birmingham New Street / Manchester Piccadilly

• Chiltern Railways between London Marylebone and Birmingham Moor Street

• Great Western Railway services between:

  • Gloucester and Plymouth

  • Bristol Temple Meads and Cardiff Central

  • Bristol Temple Meads and London Paddington via Reading

  • Bristol Parkway and Cardiff Central

• Transport for Wales services between:

  • Cardiff Central and Manchester Piccadilly

  • Cheltenham Spa and Cardiff Central

• West Midlands Railway services between Birmingham New Street and Worcester Foregate Street

• London Underground via any reasonable route
  

Great Western Railway customer advice:

Your ticket can be used, at no extra cost on these routes:

• First Bus routes:

  • Y1 between Bristol (Bus Station) and Yate (Station)

  • Y6 between Patchway (Little Stoke Lane), Bristol Parkway (Station) and Yate (Station)

If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.

Transport for Wales customer advice:

If you're using pay as you go, don't forget to tap out if you abandon your journey or use an alternative service or mode of transport.

Check services running in the area using the Transport for Wales live map.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.