Lines reopened: disruption between Guildford and Havant expected until 11:00 

Route(s) affected

Between London Waterloo and Haslemere / Portsmouth & Southsea / Portsmouth Harbour / Southampton Central

Description

Lines have reopened following disruption caused by a tree on the railway at Godalming.

As services recover, trains running between Guildford and Havant may still be cancelled, delayed by up to 20 minutes or diverted.

Disruption is expected until 11:00.

Customer advice:

The line towards Portsmouth has now reopened.

Train services are now expected to run as booked in both directions through the area, however delays and short notice alterations could happen as stock and crew could be displaced. Please check your journey before travelling.

Your ticket can be used, at no extra cost, on the following services:

• Southern services between Havant and Portsmouth in both directions

To reach stations on the Portsmouth line: You may take a train service to Fratton and change there for a train towards Guildford.

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.