Disruption in the Grays area expected until 09:45 

Route(s) affected

Between London Fenchurch Street and Pitsea / Southend Central

Description

There is a points failure at Grays. This means that trains must run at reduced speed on all lines to / from / through this station.

As a result of this issue, trains at Grays may be delayed by up to 25 minutes or revised.

This is expected until 09:45.

Customer advice:

You may use your ticket on the following at no extra cost:

• Greater Anglia services between London Liverpool Street and Southend Victoria

• London Underground District line services from Upminster

If you need to travel from a different station because of the disruption, your existing ticket can also be used for your return journey to that station.

Please check before you travel and allow extra time for your journey. You may wish to travel later today when services are running normally.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.