Disruption between Charlton and London Bridge expected until the end of the day  

Route(s) affected

between Woolwich Arsenal and Greenwich

Description

A person has been hit by a train between Charlton and London Bridge. Whilst the emergency services carry out their work, all lines between these stations are closed. Trains may be cancelled, delayed by up to 60 minutes or revised.

Disruption is expected until 01:00.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

Southeastern Customer advice:

Train services running to and from these stations will be cancelled, delayed or diverted via Lewisham. Westcombe Park, Maze Hill, Greenwich and Deptford will not be served.

What's happened:

Emergency services have been called, where it has been confirmed a person has been hit by a train between Charlton and London Bridge.

Railway staff are on site already and so are emergency services, the train is ready to be recovered shortly, disruption can be expected until the end of service.

How does this affect my journey?

The line is currently blocked and trains are unable to run between Charlton and London Bridge, trains are being diverted after Charlton via Lewisham so passengers can continue their journeys

You can use your ticket at no extra cost on London Buses between Charlton and London Bridge, the DLR service to Greenwich and on the Elizabeth Line for services calling at Woolwich Arsenal.

What should I do?

Please check before you travel, and allow extra time to complete your journey

Alternative routes:

For details of alternative routes that may be available to complete your journey, please refer to our Alternative routes during disruption maps.

How can I stay up to date?

You can follow Southeastern on Twitter (X) @SE_Railway or follow the Southeastern WhatsApp channel.

Thameslink customer advice:

The emergency services are dealing with an incident between Woolwich Arsenal and Greenwich, so all services unable to call between London Bridge and Charlton.

If you are already on a train or looking to travel, your journey may take longer than usual so please allow at least an extra 30 minutes additional time. For passengers who require stations between London Bridge and Charlton, you will need to take an alternative route to reach your destination. Please see below ticket acceptance for more information.

Ticket acceptance:

You can use your existing ticket on the below services at no additional cost:

• Alternative Thameslink services

• London Underground services between London Bridge and Charlton. Thameslink would advise using the Jubilee line or the DLR to reach your destination

• London Buses between London Bridge and Charlton

Planning your journey:

You can see a live map of the network , live departure boards and Thameslink alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

You can also use the Thameslink app to find up-to-date information.

Can you tell me more about the incident?

The emergency services are dealing with an incident. Power to the railway has been switched off in this area to allow response teams safe access to the track.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.