Storm Austen - disruption to Southern, Thameslink and Gatwick Express services today  

Route(s) affected

Southern, Thameslink and Gatwick Express routes

Description

Storms Austen and Boelo have been named by the Met Office. Yellow weather warnings have been issued from Friday 23 to Sunday 25 October. Southern, Thameslink and Gatwick Express services will be disrupted today.

Customer advice:

Please make sure to check your route before you travel. You may need to use an alternative route to complete your journey and allow extra time to travel.

The following incidents are affecting services:

• A tree blocking the railway at Moulsecoomb, affecting services between Lewes and Brighton

• A tree blocking the railway at Uckfield, affecting services between Crowborough and Uckfield

• A tree blocking the railway at Balcombe, affecting services between Haywards Heath and Brighton

• A tree blocking the railway at Swanwick earlier this morning, affecting services between Southampton Central and Fareham

• A tree blocking the railway at Angmering, affecting services between Worthing and Angmering

Service alterations:

The following changes to services are expected:

• Southern peak services that run between London Bridge and Littlehampton / Eastbourne are suspended

• Southern services that run between London Victoria and Eastbourne are suspended

• Thameslink services that run between Cambridge and Brighton are suspended

• Gatwick Express services that run between London Victoria and Brighton will run between London Victoria and Gatwick Airport only

• Southern services that run between London Victoria and Ore are suspended

• Southern services that run between London Victoria and Littlehampton will run between Haywards Heath and Littlehampton only

• Thameslink services that run between Bedford and Brighton will run between Bedford and Three Bridges, and Haywards Heath and Brighton

• Great Northern services between London Kings Cross and Cambridge will stop additionally at Ashwell and Morden

Tickets are being accepted on:

• Brighton & Hove Buses on routes 29 / 29B / 29X for Brighton (St Peter’s Church), Moulsecoomb (Brighton University), Falmer, Lewes (Post Office / Law Courts), Uckfield, Crowborough, Eridge, and Tunbridge Wells

• East Midlands Railway services between London St Pancras International and Bedford

• Great Western Railway services between Southampton Central and Portsmouth, and between Redhill and Guildford

• London Underground services between London terminals

• Metrobus route 272 for Brighton, Preston Park, Hassocks, Burgess Hill, Wivelsfield, Haywards Heath, Three Bridges, Crawley

• Stagecoach route 701 for Lancing, East Worthing, Worthing, West Worthing, Goring by Sea, Durrington (Town), Angmering (Town), Littlehampton

• Southern services between Southampton Central, Brighton, Lewes and London

• South Western Railway services between Southampton Central, Portsmouth Harbour and London Waterloo

• Thameslink services between Brighton and London

Ticket acceptance and rail replacement buses are being organised to assist you with completing your journey.

Planning your journey:

For help planning your journey, check live departure boards, view a live network map or see alternative route guides.

If you’re travelling within London, you can use the TfL Journey Planner.

Stay up to date on the move with Southern’s WhatsApp channel. Live updates are available Monday to Friday, 07:00–21:00.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.