Issue resolved: disruption between Leeds and York via Harrogate expected until 08:30 

Route(s) affected

Between Leeds and York

Description

Following a points failure at Harrogate, trains can now run as normal through this station. Whilst service recovers, trains running between Leeds and York via Harrogate may still be cancelled, delayed by up to 20 minutes or revised.

Disruption is expected until 08:30.

Customer advice:

How does this affect my journey?

Train services are now able to run through Harrogate (in both directions). However, whilst services recover, trains between Leeds and York via Harrogate may be subject to delays of up to 20 minutes and possible cancellations.

Northern services between Leeds and York via Micklefield are not affected.

What should I do?

You can travel on the next Northern service to your destination, where available.

Please note that other train operators may also be affected by disruption – please check your whole journey before travelling.

Northern train ticket restrictions have been lifted in the affected areas, including Advance and Peak restrictions, during this disruption. Restrictions will be reinstated once the disruption ends.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.