Lines reopened: major disruption between Crewe and Runcorn / Warrington Bank Quay expected until 12:00 

Route(s) affected

Avanti West Coast between London Euston and Liverpool Lime Street / Glasgow Central / Edinburgh

London Northwestern Railway between Birmingham New Street and Liverpool Lime Street

Description

The emergency services have completed their work following an earlier incident. This has allowed all lines between between Crewe and Runcorn / Warrington Bank Quay to reopen. Whilst service recovers, trains may still be delayed by up to 90 minutes, revised or cancelled.

Major disruption is expected until 12:00.

A visual disruption map video is available.

Avanti West Coast customer advice:

You may use your ticket on the following services at no extra cost:

• CrossCountry between Birmingham New Street and Stafford, and also between Stafford and Manchester Piccadilly

• East Midlands Railway between Liverpool Lime Street and Manchester Piccadilly

• LNER between London Kings Cross and Edinburgh

• London Northwestern Railway between Birmingham New Street and Stafford

• Merseyrail between Chester and Liverpool Lime Street

• Northern between Crewe / Liverpool Lime Street and Manchester Piccadilly, and also between Manchester Piccadilly and Preston

• ScotRail between Glasgow Central and Edinburgh

• TransPennine Express between Liverpool Lime Street and Manchester Piccadilly

• Transport for Wales between Crewe and Chester / Manchester Piccadilly

If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.

If you no longer wish to travel because your train's delayed or cancelled, you can request a full refund from where you bought your ticket.

London Northwestern Railway customer advice:

Rail replacement transport is in operation between Crewe and Liverpool South Parkway.

You may use your ticket on the following services at no extra cost:

• Merseyrail between Liverpool South Parkway and Liverpool Lime Street

• Transport for Wales between Crewe and Chester, and also between Chester and Liverpool Lime Street

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.