Disruption between Ashford International and Hastings expected until the end of the day 

Route(s) affected

between Ashford International and Hastings

Description

A train hitting an obstruction on the track between Ashford International and Hastings means that all lines are blocked. As a result, trains running between these stations may be delayed or cancelled.

Disruption is expected until the end of the day.

Customer advice:

A train has hit a tree in the Three Oaks area. This means trains are unable to run between Ashford International and Hastings.

Southern and Thameslink don't currently have a time frame for when this situation will be resolved. It is recommend delaying your travel until later, as they cannot guarantee a connection at this time. If you are currently travelling, they are looking into ticket acceptance with local buses and other train services to get you moving. You'll be able to use this at no extra cost.

For the latest information, please speak to station staff, view station boards or check online journey planners.

Planning your journey:

You can use live departure boards, a live map of the network and the alternative route guide to help you.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

The Southern app will also help you plan your journey.

Can you tell me more about the incident?

There has been a report of a tree on the railway, and this is now causing some disruption to services. Trains are currently unable to run between Ashford International and Hastings.

Network Rail staff will be attending to remove the obstruction as quickly as they can. Unfortunately, it's not possible to try to run trains past this. Train operators are closely monitoring progress updates.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.