Disruption between Doncaster and Scunthorpe / Goole expected until 20:30 

Route(s) affected

Northern between Sheffield and Hull / Bridlington / Scarborough, and also between Doncaster and Scunthorpe / Goole / Hull

TransPennine Express between Doncaster / Liverpool Lime Street and Cleethorpes

Description

A points failure in the Hatfield & Stainforth area means that some lines are blocked. As a result, trains running between Doncaster and Scunthorpe / Goole may be cancelled, delayed by up to 35 minutes or revised.

Disruption is expected until 20:30.

Northern customer advice:

How does this affect my journey?

Train services are unable to run from Doncaster towards Hatfield & Stainforth in this direction only, but services will be affected in both directions.

Services on the following routes will be affected by this disruption:

• Between Sheffield and Scarborough

• Between Doncaster and Scunthorpe / Hull

What should I do?

You can travel on the next Northern service to your destination, where available.

Please note that other train operators may also be affected by disruption – please check your whole journey before travelling.

Northern train ticket restrictions have been lifted in the affected areas, including Advance and Peak restrictions, during this disruption. Restrictions will be reinstated once the disruption ends.

TransPennine Express customer advice:

You should continue to travel as planned, however, your journey may be delayed.

You can use your ticket at no extra cost on the following operators:-

• East Midlands Railway services between Sheffield and Liverpool Lime Street

• Northern between Sheffield and Manchester Piccadilly / Doncaster, and also between Doncaster and Scunthorpe

• TransPennine Express services between Sheffield and Liverpool Lime Street

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.