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Residual disruption to / from Hayes (Kent) expected until 14:30 

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Service alteration details

Incident reported: Thursday 14 May 2026 at 11:37

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Last updated

Thursday 14 May 2026 at 13:47

Train operators affected

Route(s) affected

Trains between London Charing Cross and Hayes (Kent)

Description

Following a fault with the signalling system at Hayes (Kent) all lines have now reopened. As service recovers, trains may still be delayed by up to 30 minutes or revised.

Disruption is expected until 14:30.

What's happened?

There was a fault with the signalling system at Hayes earlier. Repairs have been completed and trains can now run on their normal route.

How does this affect my journey?

There are delays on the Hayes line as we work to return services to normal.

What should I do?

Check your train. Journeys on the Hayes line will take longer than normal.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

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