Residual disruption between London Paddington and Heathrow Airport / Reading expected until 13:30 

Route(s) affected

Between London Paddington and Heathrow Airport / Reading

Description

All lines have now reopened following an earlier broken down train at Hayes & Harlington. Trains running between London Paddington and Heathrow Airport / Reading may continue to be cancelled, delayed by up to 20 minutes or revised.

Disruption is expected until 13:30.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.