No trains to / from Hayes (Kent): disruption is expected until 14:30 

Route(s) affected

Between London Charing Cross and Hayes (Kent)

Description

A person has been hit by a train between Hayes (Kent) and Ladywell. To allow the emergency services to safely access the railway and carry out their work, all lines running between these stations are closed.

This means that trains are unable to run to / from Hayes (Kent).

This is expected until 14:30.

What has happened?

A person has been hit by a train. Because of this the Hayes line is blocked. Emergency services are and response staff are on site workign to reopen the line as soonn as they can.

We expect the line to reopen by approximately 13:30.

How does this affect my journey?

Trains are currently unable to run to and from Hayes (Kent) in either direction.

Trains between London Charing Cross and Hayes will be cancelled, or diverted to an alternative route which may include Hither Green and Orpington.

Whilst the disruption is on the Hayes line, the trains on this route also form trains which run on our Sidcup line, so some trains between London Charing Cross, Dartford and Gravesend may also be disrupted.

What do I need to do?

Until the line re-opens, you can use the following alternatives at no extra cost:

• London Buses in the area

• London Trams services to and from Elmers End / Beckenham Junction

• Southern and Thameslink services between East Croydon and central London

You can view an alternative route map to assist you with your journey.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.