Incident resolved following disruption to Elizabeth line services to / from Heathrow Airport  

Route(s) affected

Elizabeth line between Abbey Wood and Heathrow Terminal 4, and also between Shenfield / Abbey Wood and Heathrow Terminal 5

Description

Trains can now operate as normal to / from Heathrow Airport following a recent electrical fire at a substation in the nearby area.

Customers with tickets dated 21 March who have been affected and need to defer their travel to / from Heathrow Airport to a different day may use their existing rail ticket to travel on the same day as their new flight, including any connecting services. Customers will need to show their amended airline ticket when travelling.

For further travel advice, please speak with station staff.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.