Reduced service to / from Heathrow Airport Terminal 4 expected until 18:00 

Route(s) affected

Between Abbey Wood and Heathrow Terminal 4

Description

A points failure between Heathrow Airport Terminal 4 and Hayes & Harlington means that fewer trains than normal are able to run. As a result, trains running to / from Heathrow Terminal 4 may be cancelled.

This is expected until 18:00.

Customer advice:

Engineers have been arranged to attend the location of the fault and Elizabeth line are waiting for an update on how long it will take to the fix the problem. Whilst the fault is dealt with, some services may have to run at a reduced speed or may be diverted around the issue using an alternative line.

Please allow for short notice alterations and platform changes and listen to Elizabeth line station announcements or ask a member of staff for further information.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.