Disruption to / from Heathrow Airport expected until 15:00 

Route(s) affected

Elizabeth line between Heathrow Terminal 4 and Abbey Wood, and also Heathrow Terminal 5 and Shenfield

Heathrow Express between Heathrow Terminal 5 and London Paddington

Description

A points failure at Heathrow Terminal 5 is causing disruption to journeys to / from Heathrow Airport. Trains may be cancelled, delayed by up to 35 minutes or revised.

Disruption is expected until 15:00.

Elizabeth line customer advice:

You may use your ticket at no extra cost with the following services:

• London Underground via any reasonable route

• London Buses between West Drayton / Heathrow Terminals and London Paddington

Heathrow Express customer advice:

Trains will be reduced to a half hourly service.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.