Disruption between Herne Hill and Tulse Hill expected until 16:00 

Route(s) affected

Trains between St Albans City and Sutton

Description

A vehicle striking a bridge between Herne Hill and Tulse Hill means all lines are blocked. As a result, trains between these stations may be cancelled, delayed by up to 30 minutes or revised.

Disruption is expected until 16:00.

Customer advice:

If you are travelling on services which run between Tulse Hill and Herne Hill you will need to use an alternative route to complete your journey this will add at least 30 minutes to your journey.

No services can currently run between Herne Hill and Sutton via both Mitcham Junction and/or Wimbledon. This means that there will be no services from the following stations:

• West Sutton

• Sutton Common

• St Helier

• Morden South

• South Merton

• Wimbledon Chase

• Haydons Road

• Tooting

If you are travelling to or from any of the above stations you will have to use an alternative route to complete your journey and plan to allow at least an extra 30 minutes to complete your journey.

There will also be no Thameslink services from the following stations and you are advised to use an alternative route to complete your journey;

• Sutton

• Wimbledon

• Carshalton

• Hackbridge

• Mitcham Junction

• Mitcham Eastfield

• Streatham

• Tulse Hill

Where possible services will still run between St Albans and Loughborough Junction but these services will be subject to cancelations and delays so you are advised to plan ahead and allow an extra 30 minutes to complete your journey.

To help you complete your journey on alternative routes you can use you ticket on any of the following at no extra cost

• Thameslink on any alternative service

• Southern between London and Sutton

• London Underground on District Line services between Wimbledon and London Blackfriars and between Morden and London Kings Cross St Pancras

• London Buses between London - Wimbledon - Sutton

• Croydon Tramlink between Wimbledon and East Croydon

Planning your journey:

You can see the live departure boards, and view a live map of the network.

You can also view an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

You can use the Thameslink app to find up-to-date information.

Can you tell me more about the incident?

We've been told that a road vehicle has struck a railway bridge in this area.

This means that trains have been stopped on all lines over the bridge, so your train won't be able to travel on this route at the moment. Network Rail will be sending engineers as quickly as possible to check the bridge for any damage, and if it's safe to do so, the route will be reopened.

We take railway safety very seriously and need to make sure it's safe for services to run as planned.

If you see a vehicle hitting a bridge, or you think a bridge has been damaged, please report it using the phone number on the identification plate fixed to the bridge. If no plate is provided, please report it to the police by calling 999.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.