Lines reopened: disruption between Alexandra Palace and Hertford North expected until 06:30 

Route(s) affected

Between Moorgate and Hertford North / Stevenage, and also between London Kings Cross and Hertford North / Stevenage / Letchworth Garden City

Description

All lines towards Hertford North have now reopened following a broken down freight train between Alexandra Palace and Hertford North. As service recovers, trains running between these stations may still be delayed or revised.

This is expected until 06:30.

Customer advice:

Trains can now run between Alexandra Palace and Hertford North again. You can now travel on your normal route.

Work is being done to return to the scheduled timetable, but please continue to check journey planners and station information boards before you travel.

Some trains in the area will still be disrupted, and your journey may take up to at least 20 minutes longer than usual.

Will my ticket still be accepted by another operator?

You can still travel on the following services at no additional cost:

• Alternative Great Northern services between London Kings Cross, Moorgate and Stevenage

• Greater Anglia services between London Liverpool Street and Hertford East

• London Buses between London St Pancras International and Crews Hill

• London Underground between all London terminals

• Thameslink services between London St Pancras International and Stevenage

Please note, if you have not yet started your journey, it may now be faster to wait for the next available train towards your destination.

Planning your journey:

For help planning your journey, check live departure boards, view a live network map or see alternative route guides.

If you’re travelling within London, you can use the TfL Journey Planner.

Stay up to date on the move with Great Northern'sWhatsApp channel. Live updates are available Monday to Friday, 07:00–21:00.

Can you tell me more about the incident?

Unfortunately, a freight service has developed a fault. The nature of the issue means it can't move, so it's blocking the line through this area towards Hertford North.

The train has now been rescued and we are working to restore thetimetable to the booked time.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.