Lines reopened: disruption through Hitchin expected until the end of the day 

Route(s) affected

Great Northern between London Kings Cross and Letchworth Garden City / Royston / Ely / Kings Lynn, and also between Moorgate and Letchworth Garden City

Thameslink between Brighton / London Kings Cross and Cambridge, between Horsham / London Kings Cross and Peterborough

Description

Following a fault with the signalling system at Hitchin, all lines have now reopened. Whilst service recovers, trains trains running through the station may be delayed by up to 30 minutes or revised.

Disruption is expected until the end of the day.

Customer advice:

All lines have reopened at Hitchin, following a signalling fault. Services will be subject to residual disruption as a result of this issue, including delays and alterations.

You will be able to travel using your normal route, but you will need to allow up to 30 minutes extra to complete your journey.

For the latest information you should listen to announcements, check station screens, and consult journey planners.

Travel advice:

You can travel on any Thameslink or Great Northern station towards your destination. If you travel on a different train to normal, you may need to change trains at an intermediate station, such as Finsbury Park or Stevenage, to complete your journey.

You can also use your ticket to travel with London Underground via a different London station to normal, such as London St Pancras International, London Kings Cross, Moorgate, or Finsbury Park.

Your ticket will be accepted on the below alternatives at no additional cost:

• Alternative Great Northern and Thameslink services:

  • between London, Stevenage, and Peterborough

  • between London, Stevenage, and Cambridge

• London Underground services for journeys via London St Pancras International, London Kings Cross, Moorgate and Finsbury Park

For the latest information you should listen to announcements, check station screens, and consult journey planners.

Planning your journey with Thameslink:

For help planning your journey, check live departure boards, view a live network map or see alternative route guides.

Planning your journey with Great Northern:

For help planning your journey, check live departure boards, view a live network map or see alternative route guides.

If you’re travelling within London, you can use the TfL Journey Planner.

Can you tell me more about the incident?

Trains that run through Hitchin were brought to a stand as a result of a loss of signalling. This was quickly restored, and trains are now on the move, but residual disruption will continue to affect services.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.