Disruption to / from Southend Victoria expected until 17:00 

Route(s) affected

Between London Liverpool Street and Southend Victoria

Description

A points failure at Hockley means that lines are disrupted. As a result, trains running to / from Southend Victoria may be cancelled, delayed by up to 30 minutes or revised.

Disruption is expected until 17:00.

Customer advice:

Network Rail staff are on site to investigate and resolve the problem.

Your ticket can be used on the following, at no extra cost:

• c2c services between London Fenchurch Street and Southend Central

• First Essex route 300 between Billericay - Basildon - Chelmsford

• London Underground Circle line services between Liverpool Street and Tower Hill

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

You can check your next train and alternative options using the live map.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.