Lines reopened: disruption between Hooton and Chester expected until 19:00 

Route(s) affected

Merseyrail Chester circular services

Description

The emergency services have completed their work following an earlier incident where a person was hit by a train. This has allowed all lines between Hooton and Chester to reopen. Whilst service recovers, trains may still be cancelled, delayed by up to 15 minutes or revised to start / terminate at Hooton.

Disruption is expected until 19:00.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

Customer advice:

To assist you with your journey your ticket will be accepted, at no extra cost, on the following alternatives:

• Stagecoach Buses services 1 and X1 between Liverpool and Chester

• Transport For Wales services between Liverpool and Chester

A rail replacement bus service is in operation between Hooton and Chester in both directions.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.