Lines reopened: disruption between Hurst Green and East Croydon expected until 22:00 

Route(s) affected

Southern between Uckfield and London Bridge, and also between East Grinstead and London Victoria

Thameslink between East Grinstead and London Bridge / West Hampstead Thameslink

Description

Following a fault on a train at Hurst Green, the line towards London has now reopened. Whilst service recovers, trains running between Hurst Green and East Croydon may be cancelled or delayed by up to 20 minutes.

Disruption is expected until 22:00.

Customer advice:

If you are travelling in the Hurst Green area, you can use your normal route, but please allow an extra 20 minutes to complete your journey.

Trains are now on the move through the area. Some services may still experience residual delays or short-notice revisions as trains and crews return to their booked timetables.

Cancelled Services:

• 20:07 London Bridge to Uckfield

• 21:33 Uckfield to London Bridge

Buses will operate between Oxted and Uckfield to cover these cancelled services. These have now been added to online journey planners.

You may also use your ticket at no extra cost on Southeastern services to / from Tunbridge Wells to help you complete your journey.

Planning your journey:

To help you with your journey, you can view live departure boards and a live map of the network.

You can also use an alternative route guide, and if you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

The Southern and Thameslink apps will also help you plan your journey.

Can you tell me more about the incident?

Earlier today, a train developed a fault in the Hurst Green area, temporarily blocking the line and causing delays to following services.

When a train fault occurs, the crew works with specialist fleet engineering teams to troubleshoot the issue and attempt a safe restart. The fault has now been resolved and the train has moved, but service disruption and minor delays may continue while trains return to their scheduled paths.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.