Disruption between Ipswich and Bury St Edmunds / Norwich expected until 03:00 

Route(s) affected

Between London Liverpool Street / Ipswich and Norwich, and also between Cambridge and Ipswich

Description

A person has been hit by a train between Ipswich and Bury St Edmunds / Norwich. Whilst the emergency services carry out their work, all lines between these stations are closed. Trains may be cancelled, delayed by up to 60 minutes or revised.

Disruption is expected until 03:00.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

Customer advice:

Network Rail response teams and emergency services are being supported in reopening the line as soon as possible, but this is unlikely to be before last trains tonight.

Service Impact

The 22:48 Cambridge to Ipswich service is being delayed at Stowmarket.

The 23:30 London Liverpool Street to Norwich service will be delayed at Ipswich until the line re-opens.

Alternative Travel Options

Please speak to staff about alternative travel arrangements.

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

Specific train service alterations and live departure boards are available to help plan your journey.

You can check your next train and alternative options using the live map.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.