Reduced Island Line service expected until the end of the day 

Route(s) affected

Between Ryde Pier Head and Shanklin

Description

A fault with the signalling system between Ryde Pier Head and Shanklin means trains have to run at a reduced speed between these stations. Therefore, a reduced service will run until the end of the day.

Customer advice:

We have been informed of a signalling problem between Ryde Pier Head and Shanklin. This means that fewer trains than usual are able to run on the Island Line. We are only able to operate a one train service only which will mean some cancellations to services.

To assist you with your journey, your ticket can be used, at no extra cost, on the following services:

• Southern Vectis Bus Routes 2 & 3 between Ryde and Shanklin

For further information or onward travel advice please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. Tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.