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Reduced Island Line service expected until 10:00 

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Service alteration details

Incident reported: Thursday 11 September 2025 at 04:02

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Last updated

Thursday 11 September 2025 at 08:21

Train operators affected

Route(s) affected

Between Ryde Pier Head and Shanklin

Description

A shortage of train crew between Ryde Pier Head and Shanklin means a reduced service will run on the Island Line.

Disruption is expected until 10:00.

Customer advice:

The following alterations are in place:

  • 08:03 Ryde Pier Head to Shanklin due 08:31 - Cancelled

  • 08:51 Shanklin to Ryde Pier Head due 09:18 - Cancelled

  • 09:26 Ryde Pier Head to Shanklin due 09:54 - Starts at Ryde St Johns Road at 09:34

Replacement minibus will run on the following routes:

  • Between Ryde Esplanade and Ryde Pier Head until 10:00

Your ticket will be accepted with bus operator Southern Vectis 2 and 3 between Ryde Esplanade and Shanklin in both directions until 10:00.

For further information or onward travel advice please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. Island Line tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.