Reduced Island Line service expected until 11:30
Service alteration details
Incident reported: Saturday 27 December 2025 at 23:41
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Last updated
Sunday 28 December 2025 at 00:19
Train operators affected
Route(s) affected
Trains between Shanklin and Ryde Pier Head
Description
A shortage of trains crew means fewer trains are able to run on the Island Line. As a result, trains may be cancelled or revised.
Disruption is expected until 11:30.
Customer advice:
The following service will be revised or cancelled:
06:26 Ryde St Johns Road to Ryde Pier Head will be cancelled
06:37 Ryde Pier Head to Shanklin will be cancelled
07:08 Shanklin to Ryde Pier Head will be cancelled
07:53 Ryde Pier Head to Shanklin will be cancelled
08:51 Shanklin to Ryde Pier Head will be cancelled
09:26 Ryde Pier Head to Shanklin will start from Ryde St Johns Road
10:03 Ryde Pier Head to Shanklin will terminate at Ryde St Johns Road
10:51 Shanklin to Ryde Pier Head will start from Ryde St Johns Road
Your ticket can be used, at no extra cost, on Southern Vectis 2 & 3 between Ryde Esplanade and Shanklin between the times of 06:30 and 11:30 only.
There is a rail replacement bus confirmed to run between Ryde Esplanade and Ryde Pier Head from 06:30 until 09:30. Please note the shuttle service will not be running to a scheduled timetable.
If you need any help with your journey, please speak to a member of staff or use a station help point.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.