Disruption between Ely and Kings Lynn expected until the end of the day  

Route(s) affected

Trains between London Kings Cross and Kings Lynn

Description

A fault on a train between Ely and Kings Lynn means fewer trains are able to run. As a result, trains may be cancelled.

Disruption is expected until the end of the day.

Customer advice:

If you are travelling between London King's Cross and King's Lynn tonight, please plan ahead as you may need to travel on an earlier or later service, or use a replacement bus to complete your journey.

The following train services have been cancelled:

• 18:48 London King's Cross to King's Lynn

• 19:48 London King's Cross to King's Lynn

• 21:45 King's Lynn to London King's Cross

• 22:45 King's Lynn to London King's Cross

Great Northern are working with suppliers to secure replacement road transport to cover these cancellations. The following services have been requested:

• 20:05 Ely to Kings Lynn covered by A2B Coaches

• 21:05 Ely to Kings Lynn covered by A2B Coaches

• 22:00 Kings Lynn to Ely covered by A2B Coaches

• 22:45 Kings Lynn to Cambridge covered by A2B Coaches

These replacement services have now been added to online journey planners to help you plan your journey.

Replacement buses will call at all intermediate stations and will extend journey times by at least 40 minutes.

Ticket acceptance

To help you connect with these buses you can use your ticket on any of the following

• Any alternative Great Northern service between London and Kings Lynn

• Thameslink between London and Cambridge

• Greater Anglia between Cambridge and Ely

Planning your journey:

You can see the live departure boards, and view a live map of the network.

You can also view an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

The Great Northern app will also help you plan your journey.

Can you tell me more about the incident?

Earlier today, faults were identified on a number of trains, requiring them to be taken out of passenger service and returned to the maintenance depot for urgent repairs by fleet engineering teams.

There are currently no active delays to running services on the Kings Lynn route, but cancellations remain in place while depot engineers work to fix the faults and return the affected units to service.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.